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  Voice AI is a super trendy topic at the moment. But most of us don’t know how to fully grasp it. You are probably interacting with Voice AI more than you realize already i.e. multiple times a day possibly. Even they direct you to the nearest restaurant, landmarks, hospitals, etc. You are on the receiving end of this technology every single day. Voice AI is fundamentally going to change your role as a manager or marketer. AI will free you from all the repetitive work and allow you to focus on important things like business strategy and team dynamics. Voice AI is redefining businesses. It has made it possible to do things that were previously considered non-achievable. Voice AI plays a crucial role in business growth and enhancing automation. Read to the blog to know what Voice AI can do to businesses. Today we have voice assistance like Siri and Alexa around us, waiting to receive our commands and requests. Speech recognition and voice AI have taken the world by storm. Companies a...

Chat is an important part of customer services now. Many big organizations have created a team or a department to give the answers to their customer by voice call or chat. Chats are in the practice of customer services from the starting of the marketing business. Before it was done by mailing or face to face and now it is done by a phone call to customer care or chat on the company’s website. Somehow these chats make the platform for the customer to trust the company. So this is very important to make the customer satisfied by solving their queries. In this competitive age, the question is which is better: Livechat or AI chatbot. In this blog, we have drawn a comparison between both chats. Live chat vs Chatbot 1.       In live chat human is involved and responsible to give answers to their customer timely and accurately. While AI chatbot is a robotic chat process it is programmed to give answers in an accurate and timely. 2.       The li...