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Showing posts from October, 2022

How is the WhatsApp Business API assisting brands in better communicating with customers?

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  WhatsApp Business API includes a plethora of advanced capabilities that enable businesses of all sizes to seamlessly engage with their clients. In a nutshell 1.   Contacts customers through their preferred channel Successful companies understand how critical it is to be available to clients whenever and wherever they need it. According to a Neilson poll, 56% of customers prefer to communicate with firms via chat rather than calling customer service. 2.   Allows for real-time conversations Customers want to reach out to and engage with companies in the same way that they do with family members and friends, where they can get immediate replies. Customers prefer real-time communication over the old method of sending messages and waiting for a response for days or hours. Interaction should be two-way and immediate. WhatsApp has capabilities that can assist overcome this problem by providing high-quality, dependable two-way communication throughout the world. ...

Use Smart Chatbot for Android

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  Indeed, Android is a top platform. It has so many valuable features that most businesses all around the world rely on it to expand their customer base and increase audience engagement. Everything about this platform is fantastic, from the open-source nature to the simplicity of modification, from marketing to security. Perhaps this is why brands believe in it. You may even add a chatbot to it, which greatly expands its potential. Most aspects of your organization, whether sales, support, or conversion, may benefit from an Android chatbot. This is how a higher ROI (return on investment) is realized. What exactly is an Android Chatbot? An Android chatbot is a smart computer software program that can interpret a user's question and react naturally without the assistance of a person. A bot like this is AI-powered and built with an algorithm to automate consumer interactions on any scale. Using an Android chatbot, your company can enhance customer service across all chan...