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Showing posts from February, 2023

HOW CAN CHATBOTS SUPERCHARGE YOUR BUSINESS IN 2023?

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In 2023, chatbots will be a powerful tool for businesses to reach out to their customers and provide them with better customer service experiences. Chatbots powered by AILIFEBOT is the perfect way to automate customer service tasks, such as answering FAQs, providing product recommendations, and helping customers navigate your website. They can also be used to engage customers in conversations about your business, its products, and its services. With AI-powered chatbots, businesses can offer personalized experiences for each customer to increase engagement and loyalty. As a result, businesses can supercharge their operations in 2023 by leveraging the power of AILIFEBOT's chatbot technology.   There are ways chatbots can supercharge your business in 2023: Chatbots Provide Quick Responses Using conventional channels like calls, emails, and texts, human agents are unable to respond to customers right away. Customers don't want to wait around for an hour to receive an answe

Voice bots Or Chatbots: Which is good to pick?

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  According to most studies, customers prefer to contact a company via voice AI over other channels. The voice channel is simply more convenient, and the customer feels safer and more at ease when speaking with an agent directly.  This is why organizations are increasingly relying on voice bots to provide a world-class customer experience. There are several other reasons why customers prefer voice bots.   Voice bot vs Chatbot: Without a doubt, artificial intelligence is one of the most important aspects of technological progress in the twenty-first century. This technology powers everything from smart speakers to self-driving cars. Its allure stems from its ability to constantly learn and train itself to adapt to new environments, allowing it to become self-sufficient.   AI has grown at breakneck speed in the last decade, with widespread acceptance. One application of artificial intelligence that has had a significant impact on the way we do business is the use of AI assistan

The wait is finally over! Augmented Voice Intelligence Can Transform Customer Experience

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  We had our first encounter with Siri just over a decade ago, and we had no idea how significant it would be and how Voice AI would transform customer support forever. Voice searches are being used by several centuries, from baby boomers to millennials to gen Z, on popular sites such as Google Assistant, Alexa, Siri, and others, demonstrating their potential. Today, we are on the verge of a Voice-tech revolution in customer service. We seek productive discussion to communicate and express ourselves because speech is an essential part of being human. But, nowadays, the thought of being stuck with Interactive Voice Response (IVR) and chatbots in an emergency/urgent scenario gives us the heebie-jeebies, doesn't it?   And the long queue for a customer service representative to pick up, if at all, creates a negative emotional attachment to the brand. Companies have worked hard to provide a delightful customer experience, but it is simply not possible with existing legacy systems. Augme

WILL THE AI CHATBOT BE THE FUTURE TREND FOR CUSTOMER SERVICE?

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Customers expect quick, frictionless solutions to their problems and responses to their inquiries. Thus, AI chatbots are facilitating this without leaving any stone unturned. Although chatbots have been around for a while, AI has made them more efficient than ever in terms of cost and usage. AI chatbots enable businesses to provide their customers with an omnichannel experience.  AI chatbots have taken customer service to a new level, with features such as visitor tracking, routing, and proactive chat triggers. What advantages do AI chatbots provide to businesses? Here are a few examples: 1.    Individualization 2.    Adaptability 3.    Hyper-Personalization 4.    Effective human assistance Along with the above-mentioned features, if we talk about the customer services that the AI LIFEBOT chatbot can provide us are: 1.    Customer service is available 24/7: One of the primary advantages of AI-powered chatbots is that they can be accessed at any time to meet the needs of